This Privacy Policy explains how VrittiSpace collects, uses, shares, and protects your personal information when you use our website, assessments, programs, workshops, and related services (the "Services"). We treat the information you share with deep care — particularly anything relating to your emotional well-being.
01 Our commitment
VrittiSpace is built on trust. We collect only what we need to deliver a meaningful, personal experience, we are transparent about how we use it, and we never sell your personal information. By using the Services you agree to the practices described in this policy.
02 Information we collect
Information you give us
- Account details such as your name, email address, and phone number.
- Responses you provide in assessments and program reflections.
- Messages you send us through contact forms, email, or consultations.
- Payment information, processed securely by our payment partners (we do not store full card details).
Information collected automatically
- Device and browser information, IP address, and general location.
- Usage data — pages visited and actions taken — to help us improve the Services.
03 How we use your information
- To create and manage your account.
- To generate and review your assessment reports and personalise your journey.
- To deliver programs, workshops, and consultations you enrol in.
- To process payments and send receipts.
- To respond to your messages and provide support.
- To send service updates and, where you have opted in, occasional relevant communications.
- To keep the Services secure and to meet legal obligations.
04 Emotional-health information
05 When we share information
We do not sell your personal information. We share it only in these limited circumstances:
- Service providers — trusted partners who help us operate (e.g. hosting, payment processing, email delivery), bound by confidentiality obligations.
- Practitioners — vetted experts who work with you directly, only to the extent needed for your sessions.
- Legal reasons — where required by law or to protect the rights, safety, and security of people and the Services.
06 Cookies & analytics
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used so we can improve them. You can control cookies through your browser settings; disabling some may affect how the Services work.
07 How we protect your information
We use technical and organisational safeguards — including encryption in transit, access controls, and limited staff access — to protect your information. No method of transmission or storage is completely secure, but we work continuously to keep your data safe.
08 How long we keep it
We keep your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymise it.
09 Your rights & choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your information.
- Object to or restrict certain processing.
- Withdraw consent and opt out of non-essential communications at any time.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable time.
10 Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above. Your continued use of the Services after an update constitutes acceptance of the revised policy.
Questions about your privacy?
If you have any questions about this policy or how your information is handled, reach out — a real person will respond.